Frequently Asked Questions 

General

  • We are open for dine-in, takeout and in-person shopping!

    Our store hours are Tuesday to Saturday from 8 am to 5 pm. Come visit us in person or order online for curbside pick up.

    CLOSED SUNDAY AND MONDAY

  • We are not offering delivery at the moment

  • Patio season is April to October. Weather dependent. We have 2 patio areas set up customers to enjoy: side and rear. Please call us to inquire about making a reservation.

  • We have our own parking lot so you can park in one of the spots in front of our store. There is also plenty of parking across the street in the Marshalls/Staples/Homesense plaza. 

  • Yes, we are planning to! Check back for updates, or sign up for our newsletter.

  • No, we’re not a nut-free or gluten-free facility. We do our best to ensure quality of our ingredients and work closely with nuts, glutenous flours, and dairy. Please inquire about other food allergies you may have. 

Orders

  • We need at least 48 hours in advance notice.

  • Come visit us to order in-person, or preorder online 48 hours in advance for in-store pick-up.

  • We bake our products fresh daily so depending on your order size, it might be ready within the day or take up to 5 days.

    Please call 416-234-5105 for more information. As soon as your order is ready, we will contact you via email or phone.

Other

  • We offer beautiful cookie tins, trays & boxes perfect for corporate gift-giving or for your next party! Please visit us or call 416-234-5105 for more information on orders more than 3 lbs. Gift packages start at only $12.

  • We offer a wide variety of sandwiches, salads and baked items that are perfect for your next office meeting or celebration. Please call 416-234-5105 for more information.

  • We are always looking for good people to join our team. Please forward your resume and cover letter to info@charmainesweetsstudio.com.

Baking classes

  • There will be no baking classes until further notice. Sorry for the inconvenience.